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SAT Reading Support

SAT Reading Prep Support

Welcome to the SAT Reading Prep support page. Here you'll find answers to common questions and guidance on using our app effectively.

Frequently Asked Questions

General Questions

What is SAT Reading Prep?

SAT Reading Prep is a free iOS application designed specifically to help students improve their performance on the Reading section of the SAT. The app provides practice passages with detailed explanations to enhance reading comprehension and test-taking skills.

Which devices are supported?

The app is compatible with:
iPhone running iOS 14.0 or later
iPad running iPadOS 14.0 or later

Is the app free?

Yes, SAT Reading Prep is completely free to use. All features are available to all users at no cost.

App Features

What practice materials are available?

The app includes:
Literature passages
Social science and history passages
Science passages
Paired passages with comparative questions
Detailed answer explanations
Performance tracking

Can I practice offline?

Yes, you can use all features of the app offline. An internet connection is only required for initial download and app updates.

Technical Support

App Not Working?

Try these steps:
1.
Ensure your device meets the minimum requirements
2.
Update to the latest version of the app
3.
Check your internet connection
4.
Force close and restart the app
5.
If problems persist, try deleting and reinstalling

Common Issues and Solutions

Problem: App closes unexpectedly
Force close all background apps
Restart your device
Ensure you have the latest version installed
Problem: Content not loading
Check your internet connection
Restart the app
Clear the app cache by deleting and reinstalling
Problem: Progress not saving
Ensure you complete each practice session
Exit sessions properly using the provided buttons
If issue persists, restart the app

Data & Privacy

All user data is stored locally on your device
No personal information is collected
Practice data is stored securely on your device
You can clear all data by deleting the app

Contact Us

Need More Help?

Email: jason@kangsium.com
Response Time: Within 24 hours on business days
Business Hours: Monday-Friday, 9 AM - 5 PM EST

Bug Reports

If you encounter a bug, please provide:
Your device model
iOS version
App version
Description of the issue
Steps to reproduce the problem
Screenshots (if applicable)

Feature Requests

We love hearing from our users! Send your suggestions to: jason@kangsium.com
Last Updated: February 15, 2025